Last Updated: 25th October, 2025
At CMSPlugs, we provide digital services and software solutions, not physical goods. This Shipping and Delivery Policy outlines how and when our digital deliverables are shared with clients after successful payment.
1. Nature of Our Services
We are a technology and IT solutions provider offering:
- Website & mobile app development
- E-commerce solutions (Magento, Magento 2, WordPress, Laravel)
- Custom software development
- Digital marketing and SEO
- IT consultation and support
Since all our products and services are digital in nature, no physical items are shipped.
2. Delivery Method
Upon successful payment and confirmation of the project, deliverables are shared electronically via one or more of the following methods:
- Email delivery (for reports, access credentials, or digital files)
- Secure project management tools (e.g., Jira, Trello, Basecamp, etc.)
- Cloud-based file sharing (Google Drive, Dropbox, etc.)
- Direct upload to client servers or hosting platforms
3. Delivery Timeline
Delivery timelines are defined in the project proposal or contract agreed upon before project commencement.
For smaller projects or services (like plugins, themes, or digital audits), delivery usually occurs within 14 business days after payment confirmation.
Please note:
- Delivery timelines may vary depending on project scope and client feedback.
- In case of unforeseen delays, clients will be informed promptly via email or phone.
4. Order Confirmation
Once payment is received:
- Clients will receive an order confirmation email from CMSPlugs
- Our team will contact you within [24–48 business hours] to initiate the project or provide access details for your purchased service.
5. Non-Delivery or Delays
If you do not receive your digital deliverables within the specified timeframe:
- Please contact us immediately at support@cmsplugs.com with your order details.
- Our support team will investigate and resolve the issue within 1–2 business days.
6. Cancellations and Refunds
Since we provide customized digital services, refunds or cancellations are governed by our Refund and Cancellation Policy.
Please review that policy for detailed information.
7. Contact Us
If you have any questions regarding this Shipping and Delivery Policy, please reach out to us at:
CMSPlugs
📧 Email: support@cmsplugs.com
🏢 Address: FF 1592/18 Arushi Plaza Kadi Road
Nandasan – 384450
Ta-Kadi
Dist-Mahesana
Gujarat India
🌐 Website: https://cmsplugs.com